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Frequently Asked Questions

How Do I Book?

• Book online through our booking portal in under 2-minutes. Instant scheduling and confirmation.

What If I Need To Reschedule? 

• We ask for a minimum 24H notice. This helps keep costs down and logistics moving smoothly.

What Areas Do You Serve?

• We serve Orlando and surrounding Central Florida communities including Winter Garden, Windermere, Clermont, Ocoee, Kissimmee, St. Cloud, Sanford, Oviedo, Apopka, Altamonte Springs, and nearby areas.

Does The Agent Need To Be Present?

• No. As long as we have access, we're happy to photograph the property.
 

What If The Home Isn't Ready??

• We schedule in 15-20min to do last minute preparations. After the allotted time, we can either photograph the property as is or schedule a return visit.

Do All Homes Qualify For Drone Photography?

•  No. Drone flights depend on:

  • FAA airspace restrictions

  • Weather

  • Safety conditions

If drone photography cannot be completed safely or legally, we'll discuss alternative options.

When Will I Receive My Media?

•  Standard photography: Next business day.

•  Video: Typically within 72 hours.

Do You Charge Travel Fees?

•  Most Central Florida locations are included.
Extended travel outside our standard service area may incur a travel fee.

Is Payment Required Before Delivery?

•  Payment is due according to your selected payment option.
(Titus Pay-at-close Options available)

Some larger commercial or multi-property projects may require a deposit.

How Can CSDV Help Me Win More Listings?

• Professional media is more than beautiful photos. From photography and drone imagery to floor plans, video, and Zillow Showcase, we provide the tools you need to demonstrate a stronger marketing strategy, differentiate yourself from competing agents, and give sellers greater confidence in choosing you.

Ready to Have a great partner For your listings?

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